Veloria Kids
We're here for all your questions.
Questions about an order, sizing, or care? We’re happy to help.
Ways to contact
Phone
+1 406 287 4044
Mon–Fri, 9:00–17:00 (local)
Mailing address
STYLECANVAS LLC (dba Veloria Kids)
127 N Higgins Ave, Ste 307D #1698,
Missoula, MT 59802-4486, USA
Tip: For order questions, include your order number so we can help faster.
Customer care
We aim to reply within 1–2 business days. For urgent changes to an active order, please call us during business hours.
Legal entity: STYLECANVAS LLC
Email: Support@VeloriaKids.Shop · Phone: +1 406 287 4044
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Valoria Kids
Frequently Asked Questions
How long does order processing take?
Orders are processed in 1–2 business days. When processing finishes, we create your label and your tracking number is issued.
When will I receive my tracking number?
Tracking is emailed right after processing (within 1–2 business days of placing your order). Check spam if you don’t see it.
How long does shipping take? Is it free?
Free Standard Shipping arrives in 7–14 days after processing. Based on recent orders, typical delivery is about 8 days.
Transit time starts after the 1–2 business day processing window.
Can I change or cancel my order?
Yes—contact us during the 1–2 business day processing window. After a label is created, changes are limited.
What is your return policy?
30-day returns on unused items in original condition with tags. Start a return via Returns & Exchanges or email support.
Materials & care
Ultra-soft polyester plush with premium PP-cotton; embroidered features (no hard parts). Spot clean with mild soap and water; air dry. Avoid heat/machines to preserve shape.